Gogo has come out with a newer 2Ku satellite system, but it is yet to be installed in all carriers. So far, this system is only available in approximately planes. The more people connect to the inflight internet, the slower the loading speed will be. More people tend to use it simultaneously in comparison to other subscription-based Gogo offers.
As more airlines get the 2Ku setup, which includes the whole globe, this problem should work itself out. Unfortunately, no laws are requiring wireless providers to compensate users for an unstable or broken Wi-Fi connection.
You boarded your flight expecting a functional internet connection. Your options are to call the Gogo or T-Mobile customer support and lodge a complaint. You could take them to court and claim your customer rights, but like all other court-related processes, this one is bound to take a long time as well. Luckily, DoNotPay can fight this issue for you in no time. We can handle all your flight compensation claims.
We only need some basic flight info from you, and you can leave the rest to us. We will get back to you within 48 hours. In case Gogo or T-Mobile deny you your rightful compensation, we can even help you take them to small claims court. Video streaming services are not included in this offer. While you might be able to load some short video clips on Facebook, unfortunately, Netflix is not supported and neither is YouTube.
The total bandwidth for all passengers on the aircraft is about three megabits per second. Gogo is compatible with any device that can access the internet. You can set up free Gogo Wi-Fi for texting and data with T-mobile. Even though many of us swear by internet connection, it is not always available when you fly. This lack of one of the most basic needs in the 21st century can make your flight much less fun, and it can even make you late with your work.
Try to organize your trips to avoid this, if you possibly can. Even when there officially is Wi-Fi, it can be slow and practically impossible to use. DoNotPay saves you time and effort, and gives you a bit of justice at the same time! DoNotPay can help you deal with various pesky issues. With our app and almost no time and effort, you can:.
Let DoNotPay solve this problem for me. We have helped over , people with their problems. Sit back and relax while we do the work. Want your issue solved now? Hassle Free We have helped over , people with their problems. Does American Airlines offer Wifi Services? Does Spirit Airlines offer Wifi Services?
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